Answers to our most frequently asked questions can be found on this page. If you need more help, please contact us and we'll get back to you as soon as possible.
If you require a student visa to study in the UK, you can only study a full time course with us. You can study the ACCA, ACA (ICAEW) and CFA professional qualifications with us as full time courses, or our range of undergraduate and postgraduate degree courses. To find out more information, please contact our dedicated team on +44 (0)207 403 8080 or email@example.com.
To study in the UK, students must apply for a Tier 4 student visa with the UKBA (UK Border Agency) in their home country. Please visit UK Border Agency website for more information.
Having received your completed enrolment form and required documents as stated on the enrolment form, your initial assessment will take up to 5 working days where upon you will receive an offer or a request for further documentation if necessary. When an unconditional offer is issued, payment will be required at that point.
Upon receipt of payment, we will start the CAS process and a CAS letter will be emailed to you once completed. This whole process will take up to 10 working days.
The Kaplan subscription model is very similar to Kaplan’s On Demand courses available for CIMA. The ACCA subscription model is an online course that covers the full syllabus of all ACCA courses. You will receive access to all ACCA Applied Skills and ACCA Strategic Professional courses. You will be able to work through each section of your chosen ACCA module by viewing recorded videos on individual topics. There is a particular focus on topics which are quite tricky and extra support is provided. There is access to knowledge checks on the way which allow you to test your knowledge on a particular subject. You are also given access to the latest Progress Tests and Mocks for the next exam sitting allowing you to practice your exam technique! Best of all, as this is a non-structured format of learning you have the flexibility to choose when you want to learn.
Live Online – The difference between Live Online courses and the Subscription package is simple. With a Live Online course you will be enrolled onto a structured course based around live lectures with a tutor. Live Online is more of a traditional way of learning that follows a similar structure to how you would learn if you were in a classroom.
Distance Learning – The difference between Distance Learning courses and the Subscription package is a little more complicated. With a Distance Learning course you are provided with hard copy materials and access to soft copy materials on MyKaplan. However, you will have less access to videos and tutor based content than with the Subscription Model. This means that if you were to study on a Distance Learning platform you need to be self-motivated!
There are different prices for the Subscription Model depending on what package you choose!
If you choose to sign up on a Monthly basis its €50
If you choose to sign up on a Quarterly basis its €125
If you choose to sign up on an Annual basis its €460
Please note that this is a rolling membership. It is your responsibility to cancel your Subscription membership. Until you do so payments will continue to be taken.
When you sign up to the Subscription Package you do not receive materials with your order. This is because you get access to all ACCA Applied Skills and Strategic Professional courses. This allows you to study for multiple courses for a lower price!
However, we understand that many students like to have hard copies of materials. You are able to purchase hard copy materials separately by completing the attached material form here. This form is also available on the Europe website in the Subscription section.
It’s easy to cancel your Subscription membership! All you need to do is go to the Kaplan Malaysia website and select ‘Login to My Account’.
Once you log in to your account you should be able to navigate to your payment history and be able to view your upcoming payments. You should be able to select – ‘Cancel my membership’. You will receive a notification that your subscription membership has been cancelled. If you choose to cancel your membership before your next payment date you will continue to receive access until your next payment is due.
Whoops! Don’t worry! If you forget your password it’s no problem at all. Just select the ‘forgot password’ button below on the MyKaplan login page.
Following this, you should receive an automated email with a temporary password allowing you to log in to your account. From here you can then log in and change your password on your account.
If you’re unable to sign into your MyKaplan account to access your materials then please contact firstname.lastname@example.org and ask for the ‘MyKaplan Invitation email’ to be sent to your email address. This should automatically be sent to your email once you have been enrolled. However, sometimes this can go straight to your Junk mail box. Once this has been resent and received you should receive a link that notifies you that your MyKaplan account has been set up.
After logging into MyKaplan you can access your account by clicking on the button in the My Account section located directly above your calendar.